The Shop
Maryland-first. Designed to be used the same week you buy them. Every product comes out of running real care businesses — not theory, not consulting decks.
Start a Care Business
Open your residential service agency in Maryland — in weeks, not months.
The complete operator playbook to launch a licensed Maryland Residential Service Agency: forms, applications, policies, hiring docs, and the timeline that gets you open.
Launch a Maryland Assisted Living Program the right way.
Everything to get a small-to-mid-size Maryland ALF licensed and operating: application packets, policies, resident docs, and an operator-tested launch timeline.
Get & Stay Compliant
Survey-ready policies you can use today.
A complete library of editable policies and procedures for Maryland Residential Service Agencies — covering the topics OHCQ actually cites.
Stop guessing what surveyors are looking for.
The findings, fixes, and checklists operators use to walk into an OHCQ survey ready. Built from real survey results.
Hire & Train Your Team
Get new caregivers ready for their first shift — fast.
Onboarding forms, orientation outline, training tracker, and 30-day check-in framework. Cuts new-hire ramp by half.
Stop downloading sketchy templates off Google.
An editable, care-industry-specific employee handbook covering attendance, conduct, HIPAA, abuse reporting, and the day-to-day policies caregivers actually need.
Run Operations
The paperwork that gets clients onboarded without back-and-forth.
Service agreement, plan of care, client rights, HIPAA, and intake assessment — all editable, all coordinated.
The role that quietly drives margin, retention, and reviews.
The exact scheduler playbook, daily/weekly checklists, escalation flow, and KPI templates used in real RSA and home care offices.
Marketing & Growth
Make discharge planners actually call you back.
Outreach scripts, one-pagers, follow-up sequences, and the relationship playbook that turns hospital cases into recurring referrals.
Billing & Reimbursement
Stop leaving money on the table.
COW, CFC, and ICS billing fundamentals — the codes, the forms, the common denials, and the fixes — explained for operators, not billers.
Bundle savings · Coming soon
The Maryland RSA + ALF Startup Kits, Policy Libraries, and Compliance Toolkit will be available as a single discounted bundle at launch. Join the launch list to lock in pricing.